Lehigh Valley Zoo (LV Zoo) announced a partnership with KultureCity to make the zoo and all its programs and events sensory inclusive. This new initiative will promote an accommodating experience for all guests with a sensory issue that visit LV Zoo.
The certification process entailed the LV Zoo staff being trained by leading medical professionals on how to recognize guests with sensory needs and how to handle a sensory overload situation. Sensory bags filled with noise-canceling headphones (provided by Puro Sound Labs), fidget tools, verbal cue cards and weighted lap pads will also be available to zoo guests who may feel overwhelmed by the environment.
Prior to visiting LV Zoo guests can download the free KultureCity App, which allows anyone to view what sensory features are available and where they can be accessed. Also on the App is the feature “Social Story,” which will provide a preview of what to expect when visiting LV Zoo.
“Our communities are what shape our lives and to know that LV Zoo is willing to go the extra mile to ensure that everyone, no matter their ability, is included in their community is amazing,” said Uma Srivastava, executive director, KultureCity.