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Department of Aging joins AARP to support family connections in long-term care facilities

The Pennsylvania Department of Aging’s Office of Long-Term Care Ombudsman announced it is partnering with AARP Pennsylvania to offer communication devices to long-term care facilities that will help residents increase contact with their family and friends.

With support from the Pennsylvania Association of Area Agencies on Aging, this pilot program will provide cell phones and tablets to 46 skilled nursing facilities in 40 counties where resident advocates known as Pennsylvania Empowered Expert Residents (PEERs) or a facility’s staff member had expressed a need for phones/tablets and have made a commitment to support the appropriate use of the devices. Nineteen devices will go to facilities identified as Special Focus Facilities by the Centers for Medicare and Medicaid Services (CMS) and/or are operating under provisional licenses.

The Department and AARP will distribute the activated devices to the targeted facilities utilizing PEERs, resident councils and other resident leaders and nursing home activities directors to implement this project.
Learn more about the LTC ombudsman and various programs offered by the Pennsylvania Department of Aging at

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