Comcast said Monday it will extend its commitments for Xfinity customers
through June 30 to help ensure students can finish out the school year
from home and remain connected to the internet during the COVID-19
crisis. Comcast made the following commitments March 13, which will now
be extended into the summer:
• Comcast will not disconnect a customer’s Xfinity Internet, Xfinity
Mobile, or Xfinity Voice service, and will waive late fees if customers
contact the company and let Comcast know they can’t pay their bills
during this period. Comcast care teams are available to offer flexible
payment options or help find other solutions.
• Xfinity WiFi hotspots in business and outdoor locations across the
country will be available to anyone who needs them for free – including
non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots,
visit
www.xfinity.com/wifi.
• While the vast majority of Comcast customers do not come close to
using 1TB of data in a month, the company is pausing its data plans to
give all customers unlimited data for no additional charge.
• Comcast is extending its offer of 60 days of complimentary Internet
Essentials service for new customers through June 30. Internet
Essentials is normally available to all qualified low-income households
for $9.95/month.
For information and updates from Comcast related to Coronavirus, visit:
http://www.comcastcorporation.com/COVID-19/
